Hello - as I am sure all clinicians do, we had made some mistakes in our billing as we began recording client payments. As I was looking at our tax report, our reported gross income is higher than the actual amount we charged due to these errors being counted in our "accounts receivable". However, there doesn't seem to be anywhere I can access this part of our payments/record and delete any transaction history to delete said mistakes. How can I do this?
Other posts regarding deleting amounts from transactions/refunds/etc. do not seem to address this issue as it's not a problem deleting a transaction in general but stopping mistakes from appearing as income when it's not. Please help! I have already sent an email to simple practice about this but have not yet received a response.
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