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Agree with former complaint re calendar synch removal

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9 comments

  • Alison Johnston

    Agreed.  The ability to sync your calendar should still be available to those of us with the essential plan.

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  • Maryam Sajed

    I agree. I pay 39 and currently have calendar syncing. There is no way that I should now have to pay 60 dollars more a month for calendar syncing. This is ridiculous. I may have to consider other options. It should be available in all tiers. Absolutely ridiculous.

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  • Cameron Murphey

    Agreed. PLEASE include this feature, Simple Practice. It is useful for my practice and should not cost an additional $360/year.

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  • Jules Perkél

    Agree with all that is being shared here!

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  • Jonathan Burstein

    I'm finally getting around to looking at the 'options' SP is giving us and was OK with a price increase.... until exactly this calendar sync feature came to my attention.  Really? It's the only thing I rely on that will go away with  the mid tier plan.  Feels SO oily.  Shame.  I'm joining the exodus unless they rethink this. 

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  • Amanda M. Rowe

    Same. I just got around to going through the pricing options this morning. Their prices seem to be set for larger practices with multiple clinicians, because I know very few independent therapists who would be able to justify the rate increase offset by the features. I am hoping that Simple Practice get their heads out of their asses and fix the pricing structure within the next 2 months, otherwise I'm out. There's no way I'm paying $100 to get features I have now for $60.

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  • Iara Cury

    I am also considering finding another EHR provider after this surprising turn of events. As soon as I switched into the new pricing structure, I lost the calendar sync despite paying the same exact amount. This is an ESSENTIAL feature and not worth paying another $40 for. This is an unfortunate decision on SimplePractice's part and damaging to its brand.

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  • Kevin B. Meehan

    Agreed, this is absurd

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  • Sara

    Changing our subscription plans wasn't a decision we took lightly. We made the thoughtful choice to give our customers more flexibility to choose plans and features they need at every part of a practitioner’s journey, and to better reflect the value created by all the innovative features we've developed.

    In 2021 alone, we:

    • Enhanced your Telehealth experience - You can now chat with your clients during virtual appointments. We also added blurred and virtual backgrounds for a better Telehealth experience.
    • Improved your billing experience - You can now add client payments from the mobile app, and view a client’s insurance and billing details all in one place.
    • Streamlined your client documentation - In addition to adding 23 new templates to the Template Library, we also added a new feature that lets clients sign shared documentation.
    • Simplified your insurance billing - The Add Insurance Payments flow was enhanced to help you save time and reduce the number of potential claim errors.
    • Integrated your marketing solutions - In addition to the Professional Website builder, we created Monarch—a fully integrated therapist directory where you can list your practice. 

    We will also continue to uphold our commitment to providing world class customer support. Our US-based Customer Success team makes up more than 50% of our company, and we’re proud to share that we have employees who bring firsthand experience from across the health and wellness industry. To make support even more readily available, we’ve also introduced phone support and extended our chat hours.

    Thank you for your feedback.

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