Skip to main content

Video Link




  • Kandy Smith

    As a backup, you can use  It is free

    Comment actions Permalink
  • Mildred Howard

    I am too and no answer from Support. I've been on hold for 20 minutes

    Comment actions Permalink
  • Cynthia Dicara

    Same occurrence here, not just you!

    Comment actions Permalink
  • Teka Johnson

    I wonder if this has to do with the plan updates ...

    Comment actions Permalink
  • Rebecca Denby

    Same. I also noticed one issue with billing. It shows that there is an invoice and a payment for today's date, but it is still showing as unpaid. 

    Comment actions Permalink
  • Paige Pancratz

    Same. Looks like there's a major outage according to their status page.


    Comment actions Permalink
  • Sara

    Hi everyone,

    We received confirmation that the limited feature interruption customers were experiencing with our Telehealth platform has been resolved.While we make every effort to avoid unscheduled downtime for any feature, our third-party partner quickly addressed the interruption and we can confirm that you should be able to successfully join Telehealth sessions. We understand the importance of uptime and apologize for the inconvenience.

    Thank you again for your patience and for being part of the SimplePractice community,

    Comment actions Permalink

Post is closed for comments.