Adding another telehealth office under practice location

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Brook Fairbanks

• March 21, 2022 20:16

l with the changes for telehealth POS changing in the next few weeks is there going to be an option added under the service location to have two separate video offices. One for the 02 and one for the 10. I have looked through others conversations regarding this, I have not been able to find anything on the solution for this. I am not always able to check in with the therapist before I do billing. It would be more efficient if they are able to mark this on their calendar. 

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  Kristie Schmidlkofer

  • April 08, 2022 03:03

  We have the same issue, and really need this to be a clean clear process with out all of the manual interventions that have been posted.  Feels like a feature update?

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  Darrel J. Schmucker

  • May 18, 2022 04:20

  i have the same issue and tried to solve it by setting up an additional office location called Telehealth Location 02.  This location can be selected on the appointment.  However, this location also shows up on the Portal and on Monarch.  Is there a way to keep this location from showing up in those places?  

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