closing discussions seems suspicious

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Lena Sheffield

• March 24, 2022 01:01

There are so many good discussions that get closed very quickly and looks like SP might not want the thread to continue.  Why close? Who closes? Kinda limits the benefits of the forum. 

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  Lena Sheffield

  • March 24, 2022 01:03

  The complaints about the calendar sync are all closed without any input from members. The assistance we need with GFE templates are mostly closed.  Guess facebook is the place to really communicate.  Why?

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  Sara

  • March 25, 2022 19:10

  Hi Lena,

  Currently our process is to close all posts where a definitive answer or response has been provided or if the post does not require further discussion. With posts that address our subscription pricing, we listen and share the feedback with our team, however, if anyone has any further opinions that they would like to share then they can make a new post for us to review.

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