Courtesy Billing Question

Hello!

I appreciated the simple practice post about how to set up accounts for courtesy billing (found here: https://support.simplepractice.com/hc/en-us/articles/115000867186-How-do-I-do-courtesy-billing-for-my-clients-). I wanted to make sure that setting up the account is all that I have to do - once I have followed these steps, are claims then automatically submitted to the insurance so that clients can be reimbursed? I am also curious about the usual timeline for reimbursement when using the courtesy billing feature.

Thank you!

Christen

Michael Manchester-Miles

December 22, 2022 21:56

I'm interested in this question too, my first courtesy bill was generated and i submitted it, since then no claim is generated. Am I doing something wrong?

January 26, 2023 17:25

My client has followed up to say that no claims are being submitted. I have it set up just as the support article says

Courtesy Billing Question

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