Superbill not auto sending at end of month

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Daniel Veselak

• April 01, 2022 14:37

Hi!

Despite having the correct buttons switched on in the billing settings, my superbills have not auto-populated to my client's portal since 2022 began.

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  Sara

  • April 06, 2022 14:53

  Hi Daniel,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with resolving this.

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  Ashley M. Zimmerman

  • January 22, 2023 22:53

  We are having the same issue. We have all the buttons clicked I think correctly to get superbills for our clients monthly but then the new month rolls around and all clients say they are not getting them and we have to send them to them all manually. What can we do to fix this?

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