rendering provider's name is required

Answered

Follow

STACY MCCALL-MARTIN

• April 03, 2022 01:53

I had a claim that got rejected because we accidentally added a consultation to the claim that is not billable to insurance. However, when I resubmitted the claim, it came back as a scrub with "The claim[service lines][2][rendering provider]'s last name is required" as the error code under box j in the appointment information area, even though the provider's last name is definitely in the box. What can I do to fix this? I have had several claims rejected because of this. My last name is hyphenated.

1

• 

  Sara

  • April 06, 2022 15:05

  Hi Stacy,

  I see that you were able to create a Help Request for this and you will receive assistance with this as soon as possible.

  0

  Comment actions Permalink

Post is closed for comments.