Mr. Thomas Carder

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Thomas J. Carder

• April 05, 2022 00:06

For the past three weeks every time I open up SimplePractice the same clients file is open. This is an inactive file. This concerns me and makes me wonder if clients are able to access her medical records

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  Sara

  • April 06, 2022 15:33

  Hi Thomas,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with this issue, however, I can also confirm that clients do not have access to their medical records.

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