how can i resolve this issue

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Gustavo Adams

• April 06, 2022 12:00

Acknowledgement / Rejected for relational field in error. Insured or Subscriber's policy number. Insured or Subscriber has inconsistent information. Balance due from the subscriber. (A8 - 163)

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  Gustavo Adams

  • April 06, 2022 12:01

  How i over come this rejection.
  Acknowledgement / Rejected for relational field in error.
  Insured or Subscriber's policy number. Insured or Subscriber has inconsistent information. Balance due from the subscriber. (A8 - 163)

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  Sara

  • April 06, 2022 15:52

  Hi Gustavo,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with this.

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