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how can i resolve this issue




  • Gustavo Adams

    How i over come this rejection.
    Acknowledgement / Rejected for relational field in error.
    Insured or Subscriber's policy number. Insured or Subscriber has inconsistent information. Balance due from the subscriber. (A8 - 163)

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  • Sara

    Hi Gustavo,

    I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with this.

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