Online scheduling not working

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Kimela Kluthe, LMFT

• April 11, 2022 15:22

My online scheduler is giving new and existing clients the message that they must "Contact your practitioner". I've checked, and I do have an office listed (though I wish I could skip that since I'm doing online therapy only) and I'm choosing option 99 (Other place of service) as Place of Service. I have my address hidden since it is my home address. Any ideas what else I might be doing incorrectly and can fix on my end?

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  Sara

  • April 13, 2022 17:15

  Hi Kimela,

  I see that you were able to create a Help Request and receive assistance with this.

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