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Clearinghouse contact information

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3 comments

  • Jordan Berry

    Same for BCBS in Arizona. Simple Practice says to contact SimplePractice but who? where? how?

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  • William McCracken

    We also need to know this information - filling out Echo.

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  • Jordan Berry

    Received this helpful response from SimplePractice:

    It sounds like you're trying to submit an enrollment to be able to receive payment reports (ERAs) through our system but you're submitting that enrollment directly with the payer, correct?

     

    If so, this is not necessary. All you need to do is file your enrollment to receive payment reports through SimplePractice. We have an existing connection with the insurance payer Blue Cross Blue Shield of AZ (payer ID: 53589) and you can submit claims to this payer right away in SimplePractice.

     

    However, this article will show you how to submit your enrollment for payment reports (ERAs) directly through your SimplePractice account: Submitting enrollments for claim filing and payment reports. Enrollment is the process of informing your client's insurance company that you plan to submit electronic claims via SimplePractice and/or that you wish to receive electronic EOB's (or payment reports).

     

    You can search for Blue Cross Blue Shield of AZ (payer ID: 53589) by navigating to Settings > Insurance.

     
    Once the enrollment has been accepted, you'll be able to receive ERAs from Blue Cross Blue Shield of AZ through your account. To learn more about, please refer to this Help Center guide: Enrollment FAQs.
     
    I don't want you to submit our clearinghouse's information and have that stall the process of you getting your claims processed and paid correctly within SimplePractice. Therefore, the best thing to do in this case would be to submit an enrollment through SimplePractice. Thank you for your understanding.
     

    Once you submit your enrollment, our clearinghouse will take care of the rest and will make sure to create that connection with the payer.

     

    We will email you when you enrollment has been completed or if there are any other steps needed from you in order to complete this process.

     
    However, if you'd still like our clearinghouse's information, I've pasted it below:
     
    Clearinghouse Company Name - Eligible, Inc.
    Clearinghouse Contact First Name - Katelyn
    Clearinghouse Contact Last Name - Gleason
    Clearinghouse Contact Job Title - CEO
    Clearinghouse Contact Phone Number - 415-237-1679
    Clearinghouse Contact Email Address - support@eligible.com
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