Accepted claims yet saying clients owe

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Erin Matthews

• May 01, 2022 23:47

I am seeing claims that are accepted by the insurance yet the client is listed under "aging balance" and saying they owe the claim amount. How can the system be fixed?

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  Sara

  • May 04, 2022 19:17

  Hi Erin,

  I see that you were able to create a Help Request and receive assistance with this.

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