I am going back through billing for my insurance patients and I see that 1) pt's co-pays have not been automatically charging, and 2) when they do charge they are registered as Client Credit and not as co-pay. I need help deleting these credits and making sure co-pays are appropriately charged.
I have been charging co-pays by submitting the designated amount in the "client owes" section. I also have their co-pays listed in their insurance section, and I thought this would automatically be reflected in the billing (but I see now that it's not.)
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