Feedback on this issue needed

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Susan Jaros

• May 08, 2022 22:41

So….could you please explain what’s happening with this? Why aren’t you populating the clearing house insurance payments? I’ve totally screwed up my income reports from having to allocate payments myself. Is there a way I could talk to someone directly to help fix this? And, why do you mark this issue as closed when you’ve provided no answers to this issue originally asked? Derek Wise 8 days ago I feel like there has been an update to the website and now I am finding it very hard to manually input insurance payments. I have stopped using simple practice for billing but it helps me keep track of what is paid and due. I remember being able to use the right side of the screen under billing to add payments but now it takes me eight steps to enter in a payment. Also, why has SP stopped receiving clearinghouse payment information? 0 Facebook Twitter LinkedIn 1 Comments 1 comment Sort by Sara 4 days ago Hi Derek, I see that you were able to create a Help Request and receive assistance with this.

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  Sara

  • May 09, 2022 17:27

  Hi Susan,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist you with this.

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