I did not receive payment notifications this morning . . . in addition to not receiving the daily agenda

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Kimberly Sullivan

• May 09, 2022 19:23

Payments came in this morning, but I did not receive any notification. I need to keep track of payments for a few clients. This is important because I have a couple of clients who want autopay for the month, and not just for each session. I need the notification that autopay is turned off due to an insurance adjustment so that I can restart autopay. I know you created a ticket already for the daily agenda. Now there is some urgency because payments from April are starting to come in.

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  Sara

  • May 10, 2022 17:09

  Hi Kimberly,

  I have gone ahead and created a Help Request on your behalf again so that someone from our Customer Success team can follow up with you to assist with your payment notifications.

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