Missing or invalid information. ELEMENT PAT01 DOES NOT … ELEMENT PAT01 DOES NOT CONTAIN A VALID IDENTIFICATION CODE '18' IS NOT ALLOWED.

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Alia Paula

• May 11, 2022 05:23

Hello - I have the same question as to the 'missing or invalid information' message I received on a rejected claim. Please advise. Thank you. 

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  Sara

  • May 11, 2022 18:41

  Hi Alia,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with resolving this issue.

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