No notification for "undelivered" texts?

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Jenny Evans

• May 11, 2022 21:13

I just noticed that under Reports, it shows that the texts for several clients are texts consistently "undelivered."

How do we get a notification if that happens? It's important to know that's an issue so we can address it.

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  Sara

  • May 12, 2022 18:08

  Hi Jenny,

  Currently SimplePractice does not send out notifications when a text is undelivered and instead the only way to view this information is to go to the report. I recommend adding this idea to our Ideas and Suggestions Board: https://feedback.simplepractice.com/

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