set to mute, won't allow me to unmute

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Lori Buelna

• May 12, 2022 01:31

For some reason my telehealth is set to mute. Do you know how to umute? Won't allow me to unmute it, gives me error sign. Had to call client on telephone and use video today.

 

Thank you for your help!

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  Sara

  • May 12, 2022 18:10

  Hi Lori,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with troubleshooting this issue.

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