Problems loading telehealth video on google chrome May 11, 2022

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Sarah Forcey

• May 12, 2022 14:59

Since yesterday, May 11, I have been unable to load the telehealth video in Google Chrome.  It is working for me in Microsoft Edge.  However, in Chrome, it takes me to the Join page and has a black video box that forever says "connecting" in the bottom right corner and won't load my video or allow me to click the "join video" button.

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  Sara

  • May 12, 2022 18:23

  Hi Sarah,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with troubleshooting this issue.

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