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unable to access telehealth

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2 comments

  • Jennifer Spencer

    I should note that is happening with multiple clients.

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  • Sara

    Hi Jennifer,

    Typically when customers encounter this issue, we recommend restarting your computer as that has consistently been the resolution. However, if you continue to experience issues after doing so, I recommend creating a Help Request so that our Customer Success team can assist with troubleshooting this. Click on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request.

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