Client not receiving reminders since she paid her bill

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Regina Lawton

• May 17, 2022 15:05

Hello. I had a client today tell me that since she paid her last bill, she hasn't received any appointment reminders. Her "reminders" are set on her chart; so am unsure how to help her on this matter. Any ideas? 

 

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  Sara

  • May 18, 2022 19:00

  Hi Regina,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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