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Video NOT Working

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3 comments

  • Mary K Seitz

    I had the same difficulty today with telehealth sessions- both audio and visual.

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  • Sara

    Hi Krista,

    I see that you were able to create a Help Request and receive assistance with this.

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  • Sara

    Hi Krista,

    I recommend creating a Help Request so that our Customer Success team can investigate this issue for you. Click on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request.

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