If a telehealth session connection is dropped mid-session, am I able to log back in and access the session again?

Answered

Follow

Karen Risch

• May 19, 2022 18:21

If the connection is dropped during a telehealth session mid-session, can I log back in on another computer to the same session, or can I log back into the session after the connection is restored?

0

• 

  Sara

  • May 23, 2022 19:24

  Hi Karen,

  Both options are possible. After leaving a session half way through you can either log into your account on a different computer and join, or re-join from the same computer once you have connection.

  0

  Comment actions Permalink

Post is closed for comments.