Cash credit issue

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Natalie Grooms

• June 10, 2022 00:24

Hi,

One of my clients has a $200 credit but there is not an extra billed amount under the billing overview section.  I was going to delete an additional payment but it is not there.  I am very confused and unsure how to remove it.  ?????

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  Sara

  • June 13, 2022 18:02

  Hi Natalie,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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