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A client, from a now-closed account of Simple Practice, is unable to use their email in the new account of Simple Practice.

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  • Sara

    Hi Ellen,

    Since the same email is allowed to be used between multiple SimplePractice accounts, this would not impact the use-ability of the email. I recommend creating a Help Request if you continue to experience issues with this. Click on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request.

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