Error Message for Blue Cross/Blue Shield

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Steven Maurno

• June 23, 2022 00:37

I am receiving the following error message, and I have no idea what's wrong.  Would you please help?

ELEMENT PAT01 DOES NOT CONTAIN A VALID IDENTIFICATION CODE '18' IS NOT ALLOWED. PATIENT INFORMATION IS DEFINED IN THE GUIDELINE AT POSITION 0070.

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  Sara

  • June 27, 2022 16:39

  Hi Steven,

  If you still need assistance with this, I recommend creating a Help Request so that our Customer Success team can look into this for you. Click on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request.

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