According to my client's insurance, her copay changed from $15.00 to $10.00 as of 1-21-22.
However, Simple Practice continues to show the copay for my client is $15.00 per session. I am afraid that even though I go in and show she paid $10.00, will she get a bill for an additional $5.00 per session, which she does not owe?
I don't know how to permanently change my client's copay.
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