Claim rejection (A7-21)

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Richard Aucoin

• July 08, 2022 00:44

Cigna keeps rejecting a claim, with Invalid Billing Provider Postal (A7-21) as the reason. The doctor did change office locations recently.  Cigna said all information is current and that my problem may be with Simple Practice. 

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  Sara

  • July 08, 2022 15:53

  Hi Richard

  I see that you were able to create a Help Request and receive assistance with this.

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