Hi, there's a quirk in your system. The clinic I work with is handing me off an existing client who use to see another clinician. Since that client already has an account here (with their treatment records), Simple Practice will not allow me to create my own account for this client within the clinic's Simple Practice account.
This ridged thinking 'hard NO' seems like a flaw in your system, and it needs fixed for me asap because I need to onboard this client asap for treatment.
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