BAD connections and interuptions in video with SImple practice! My Internet is fine. Help!

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Christina Salem

• July 16, 2022 17:55

I keep getting disconnected (signal that trying to re-connect) while in session with clients! Both mine and their internet connection is just fine-I think it is the platform. Please assist!

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  Sara

  • July 18, 2022 19:12

  Hi Christina,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with troubleshooting.

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