This question has been asked, but the fix proposed by SP is not adequate. The only way to have the same CPT code that reflects different options is to add a new code with some kind of additional character. Unfortunately this does not work when trying to create a Super Bill that accurately reflects the service provided. The Super Bill will reflect whatever CPT code that has been selected. Case in point is differentiating a 60 minute session in person opposed to a Telehealth session. I use a 90837T for my client to select a Telehealth session. Insurance companies will reject the claim if submitted this way on a Super Bill. If I remove the "T" then It will show as an in-person session. In doing this it forces me to create a fraudulent document as I can not distinguish the type of session. Many insurance companies request appropriate modifiers to distinguish office setting from Telehealth or even EAP. Super Bills need to reflect the same information as any CMS claim form. This is a must fix for SP.
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