Mistaken charge

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Christine Highland

• July 27, 2022 15:31

How do I charge my patient for the correct amount of a session from weeks ago? I want it to show the correct amount for her Superbill.

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  Sara

  • July 27, 2022 19:31

  Hi Christine,

  You can add a payment for your clients previous sessions by clicking the Add Payment button on the client's Overview page. If you are still need assistance with this then I recommend creating a Help Request so that our Customer Success team can assist. Click on the ? icon in your account > Ask Questions > No > Contact Support > Send an Email Request.

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