I agree with the post that state that the Outstanding Balance Report provides inaccurate information based on how many of us were using that report. I don't understand how the numbers in the report are being calculated and how changing the dates impacts how the data is presented so I don't know how to find an accurate representation of clients who currently owe balances or have credits for us to do our second audit to ensure payments are collected. Can we get more information on how to interpret this Outstanding Balance Report? The numbers don't accurate reflect what is in the chart and am scrambling to find a way to get the data I have been relying on.
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