Client email

Answered

Follow

Chernell Bizzell-Barnett

• August 09, 2022 15:47

I have a client who originally came in as a part of couples counseling and now wants to do individual, and it wont let me use his email How can I use his email for individual counseling>

0

• 

  Sara

  • August 09, 2022 18:53

  Hi Chernell,

  You can resolve this by going to the couple client's Overview page > Edit > Clients > Manage > Convert to Individual Client. This will keep the client as part of the couple and also create a new individual file for them with the same email address.

  0

  Comment actions Permalink

Post is closed for comments.