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Need Help! New Team Member not receiving email invite

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  • Sara

    Hi Jeanie,

    I've made some changes so your team member should receive all emails from us going forward.

    In addition, I recommend that your team member add the email address yourteam@simplepractice.com to their address book to ensure they receive all emails from us going forward. Email spam filters evolve and change over time, but if an email is in your address book, messages coming from that email address will always go through.

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