During session my mute button would not unmute... I had to have my client call on the phone during the session.

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Philip Fritz

• August 11, 2022 21:20
• Edited

Hello,

During session my mute button would not unmute... I had to have my client call on the phone during the session. I saw in your community forum others who have had this problem, but no answer was given for all to see. Please advise.   Thank you in advance!

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  Sara

  • August 12, 2022 17:31

  Hi Philip,

  Since there are many different factors that could cause this, I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with troubleshooting.

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