My logo is displaying blurry

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Sonia Kahn

• August 12, 2022 02:51

I have a professional logo developed in Canva that has been uploaded to SimplePractice as a 500x500 JGP. It looks crisp on the My Practice page but on my clients’ Superbills it is blurry and illegible. What is going on here? 

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  Sara

  • August 12, 2022 17:36

  Hi Sonia,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look further into this.

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