error message

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Staci Heindel

• August 17, 2022 14:27

Hi!

I am receiving the following error message when I try to start meetings:

NotReadableError Could not start video source

I have rebooted my computer and generated a new link. I successfully used another video platform for a meeting yesterday so I am thinking the issue is not with my computer? Any advice would be appreciated. 

Thank you!

Staci Heindel

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  Sara

  • August 17, 2022 19:25

  Hi Staci,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to assist with troubleshooting.

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