Missing invoice for transaction

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Briana Wright

• August 17, 2022 19:56

Hello, 

I am seeking clarification-I ran a completed transaction for a client payment but the related invoice still says unpaid. I am not sure where the mishap occurred. Whats the best next step to remedy the situation?

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  Sara

  • August 18, 2022 18:30

  Hi Briana, 

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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