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How do I apply client's credit to amount due?

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  • Kathleen Burke

    The overpayment amount is probably linked to an existing invoice. Delete the invoice (or invoices) associated with the appointments that were overpaid. This should allow you to apply the credit to new charges. I'm not positive, but you may also need to delete and recreate any invoices for the appointments occurred after the deductible was met so that credit is applied to them

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