Client not receiving link with appointment reminder

Answered

Follow

Diane Grodney

• August 21, 2022 16:48

One of my clients, who receives reminders via text, did not receive a link with this week's text.  This caused a 15 minute delay in beginning the session.

Please investigate this issue and let me know if and how it can be corrected.

Thanks.  Diane Grodney, Ph.D., LCSW

0

• 

  Sara

  • August 22, 2022 19:28

  Hi Diane,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to investigate this.

  0

  Comment actions Permalink

Post is closed for comments.