Sent a refund to a client under a card that they closed

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Laura Johnson

• August 23, 2022 17:03

My client did not notify me that her card was closed until after I refunded it. Now I am not sure where those funds went. 

Any help would be great.

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  Sara

  • August 23, 2022 19:24

  Hi Laura,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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