Insurance Virtual Card Payment Splitting

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Melissa Brownback

• August 31, 2022 03:32

I received an insurance payment via a virtual card that contained payments for two separate clients. The card only permits being used in a single transaction, so I had to complete the entire charge on one of the client's accounts, leaving her with a credit that is not in fact hers. I couldn't find a way to split the payment in Simple Practice. Any tips to remedy this issue?

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  Michelle T. Godeaux

  • October 18, 2022 19:18

  I have that same question.

   

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