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impossible to deleted a mistaken cash payment. I followed the directions that were given to me by "customer Support" and there was not delete button as promised. I need to talk to a live person to get this resolved

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2 comments

  • Philip B. Rahm

    PLEASE HELP!!!

     

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  • Sara

    Hi Philip,

    I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you on this. Additionally, our only instructions for deleting a cash payment are to go to the client's Overview page > Billing > filter by Transactions > Edit next to the payment > Delete payment.

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