mobil app can't open video session

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Cristina LeClair

• September 01, 2022 13:31

I have a client that hits the link to open the video session and a black screen appears and in the middle of it says unfortunately it cannot link. Then it offers a copy-link and then it says it isn't a valid link.

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  Sara

  • September 01, 2022 16:48

  Hi Cristina,

  I have gone ahead and created a Help Request on your behalf so that someone from our Customer Success team can follow up with you to look into this.

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