First, you should not close a post for comments with the "first" answer from your help staff. It's frustrating to not be able to continue the conversation.
this upgrade has created extensive payments being unallocated, primarily because there is NOT a good way to allocate a virtual credit card payment from an insurance company. So now I have clients with unallocated credit card payments (and "refunds"-because that was the only way to keep the balance at zero). Do we have to go back and create a "dummy invoice" for each of these in order to clear this up?
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