Partial Payment of Invoices

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Deborah Tosh

• September 03, 2022 23:03

Despite the changes recently to SimplePractice's billing, the system is still confusing and still will not allow a straightforward way to apply partial payment to an invoice or apply credit to an invoice and print an updated invoice that is accurate so it can be sent to a patient. Has anyone found a work around yet for this issue?

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  Sara

  • September 06, 2022 20:34

  Hi Deborah,

  Partial payments can only be applied to new invoices created after the billing update went into effect. I recommend deleting and recreating invoices and if you still need assistance then creating a Help Request. You can also check out this Help Center guide for more information: https://support.simplepractice.com/hc/en-us/articles/8497757602957-Navigating-client-payments?fbclid=IwAR1TUwG0Si3cujSwHloXu74Pa56-jFOrA3iI-zqo0o1tius9bBZhNEHU5I8 

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