Unable to join telehealth appt

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Shannon Murphy

• September 06, 2022 15:17

Both the client and I tried to log on for a telehealth appt today and were unable to. The message says "This is not a valid video link." I deleted the recurring appt and created a new appt but still get the same message. 

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  Sara

  • September 06, 2022 20:51

  Hi everyone,

  We were experiencing a connectivity error with our server. This issue has since been resolved. I recommend clearing your cache and logging in again to see if that resolves the issue.

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