This was posted about a month ago. I need help with the same problem. Thank you!
United Healthcare is no longer issuing checks for reimbursement, rather, they send a credit card number/expiration date/CVC number to be entered into Simple practice to be submitted. I have submitted the payment through "add a new card" under the stripe card service. Simple practice is able to process the payment but it then creates a "client credit" as i believe the system thinks the client payed the bill. How do I reverse the client credit and moving forward is there a different way I should process the payment so this does not continue?
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